IT Systems

IT systems work as it actually runs day to day: supporting, maintaining and building the internal systems a business depends on.

Most of this comes out of RPOMS.

Reporting From Operational Data

What makes operational reporting actually useful for decisions, instead of just being a record of what happened.

A grounded look at what IT systems work covers day to day, beyond the narrow idea of fixing computers.

Building software for a real operation goes better when the developer understands the physical process it supports, not just the data model.